Privacy Policy

1. GENERAL


This Privacy Policy applies to personal data ("Data") that we collect from you for the purpose of providing you with the products and services we offer.

We attach particular importance to the protection of your personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as the Act of 30 July 2018 on the protection of individuals with regard to the processing of personal data.

By using our site or by providing us with your Data when requesting information, commercial offers, directly or through our partners, you accept the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our site or provide us with your Data. In this case, you accept that you will not benefit from the full range of services and other advantages offered by HOME DESIGN SA.


2. CONTACT DETAILS OF THE CONTROLLER


HOME DESIGN SA (hereinafter: "HOME DESIGN"), with its headquarters at Avenue de Hinnisdael 14 B, 1150 Woluwe-Saint-Pierre (Belgium) and registered at the Crossroads Bank for Enterprises under the number (BE) 0444.919.994, is responsible for the treatment of the personal data that you provide us with directly via our website HOMEDESIGN.BE, as well as via the platforms and other IT tools that HOME DESIGN puts at your disposal, directly during a contact with HOME DESIGN or indirectly via a request for an offer from a partner.


3. WHAT DATA DO WE COLLECT, FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS?

This is the Data that you communicate to us on the one hand through the forms offered on the HOMEDESIGN.BE website and on the other hand through cookies placed by us or more generally by third party services.


3.1. Contact form

The purpose of this form is to allow you to send us a message concerning an appointment, a request for information or a specification. We will only use the Data from this form in the context of your request and for the time necessary to provide the appropriate answers.

The legal basis for this processing is the execution of a pre-contractual measure.


3.2 Brochure application form

The purpose of this form is to allow you to request that we send you our Home Design brochure. We will only use the Data from this form in the context of your request and for the time necessary to respond to it.

The legal basis for this processing is our legitimate interest.


3.3 Cookie Management

This website uses cookies.


A cookie is a small file distributed with the pages of a website and stored by the browser on the hard drive of your computer, tablet or telephone. The information it contains can be sent back to the site's servers during a subsequent visit and thus allow the author of the site to trace the activity of the Internet user.


It should be noted that behind the term "cookies" we also consider any other technical tracking process such as "scripts" in general. A script is a piece of programming code used to make a website work interactively. Finally, "web beacons" or "web beacons" or "social media cookies" are also cookies.


Cookies allow us to personalise content and provide features necessary for the proper functioning of a website, such as checking a shopping cart or remembering a language choice. Some cookies may be placed or controlled by third parties (partners or subcontractors) for marketing targeting purposes.


3.3.1. Technical cookies ("Necessary" or "Preferred")

We use certain cookies to remember your settings and preferences, such as your chosen language. These cookies are essential to the proper functioning of the site and cannot be disabled without affecting the proper functioning of the site. These types of cookies and similar technologies do not allow us to collect any Data that could identify you.


3.3.2. Cookies for audience measurement

We use this to analyse and improve the performance of the Site. We use tools that collect, for example, your IP address when you log on, the date and time you access the Site, the pages you visit, the type of browser you use, the platform and/or the operating system you use.
The legal basis for this processing is your consent.


3.3.3. Marketing Cookies

Marketing cookies are used to track visitors through the Site. The purpose is to display advertisements that are relevant and interesting to the individual user and therefore more valuable to third party publishers and advertisers.
The legal basis for this processing is your consent.


3.3.4. Consent

Your consent can be changed or withdrawn at any time by exercising your preferences via the widget at the bottom left of the website. 


4. HOW LONG DO WE KEEP YOUR DATA?

We will retain your Data for the period of time necessary for the purposes for which it was collected and in accordance with applicable law.

At the end of the retention period, the data controller will make every effort to ensure that your Data has been made unavailable.


5. TO WHOM MAY YOUR DATA BE TRANSMITTED?

In some circumstances, our website and applications will provide you with plugins from various social networks. If you choose to interact with a social network site such as Facebook or LinkedIn, your activity on our site or through our applications will also be accessible on that social network. Please read the privacy policies of these social networks for detailed information about the collection and transfer of personal information, your rights and how you can obtain a satisfactory privacy setting.


6. WHAT ARE YOUR RIGHTS?

Right of access: you have the right to have confirmation that your Data is being processed, to have access at any time and free of charge to your Data and to obtain a copy of your Data.
Right of rectification: you have the right to demand that your incorrect Data be corrected, that your incomplete Data be completed and that your inappropriate or no longer necessary Data be deleted. We would like to point out that you are obliged to check the accuracy of the Data you provide at any time.
Right to erasure: If you no longer wish your Data to be processed and you qualify for the right to erasure, we will delete your Data from our database.
Right to portability: where appropriate, you will also have the right to the portability of your Data in accordance with applicable data protection legislation.
Right to object: you have the right to object, at any time, on grounds relating to your particular situation, to the processing of your personal data based on our legitimate interest.
Right to limit the processing: Finally, you have the right to obtain from HOME DESIGN the limitation of the processing of your Data, in accordance with the applicable legislation in matters of Data protection.


7. HOW TO CLAIM YOUR RIGHTS?

By sending an email to INFO@HOMEDESIGN.BE or a letter to
HOME DESIGN SA
Avenue de Hinnisdael 14 B,
1150 Woluwe-Saint-Pierre
Belgium


8. WHAT HAPPENS IN THE EVENT OF A DISPUTE?

If you believe that we are in breach of any of our legal and/or contractual obligations, please contact us by email at INFO@HOMEDESIGN.BE. We will do our best to follow up with you as soon as possible.

Any claim, complaint or grievance should be addressed to the head office of HOME DESIGN.

If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority in your country, a list of which is available here:
https://edpb.europa.eu/about-edpb/board/members_fr

You may also contact the Belgian supervisory authority on which HOME DESIGN depends (the "Lead Authority"):

DATA PROTECTION AUTHORITY
Rue de la Presse 35
1000 Brussels
Mail : CONTACT@APD-GBA.BE


9. INFORMATION ABOUT CHILDREN

As a general rule, we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from children under the age of 13, we will take steps to delete the information as soon as possible, unless we are required by applicable law to retain it.

Where we know that a child is over the age of 13 but is considered a minor under applicable law, we will obtain parental/guardian consent before using that child's personal information.


10. LINKS TO OTHER WEBSITES AND SERVICES

Our sites may contain links to third party sites, and some of our services give you access to third party services (such as social networks).

We have no control over how third party sites and services handle your personal information. We do not review third party sites and services, and we are not responsible for those third party sites and services or their privacy practices. Please read the privacy statements of any third party sites or services you access from our sites or services.


11. SECURITY

We have developed appropriate technical and organisational security rules to prevent the destruction, loss, falsification, modification, unauthorised access, accidental disclosure to third parties and any other unauthorised processing of the Data.


12. LIMITATION OF LIABILITY CLAUSE

The responsibility of HOME DESIGN will be limited to direct damages, to the exclusion of any indirect damages. HOME DESIGN will never be held responsible for indirect damages such as, but not limited to, loss of data, financial or commercial prejudice, loss of profits, increase in general expenses, disruption of planning.

Furthermore, HOME DESIGN cannot be held responsible for any damage resulting from the illegitimate manipulation of the Data by third parties (theft of Data, viruses, phishing or other computer infractions).

We would also like to point out that links to the Website may contain hyperlinks and other references to other websites which we do not operate or control and to which these provisions do not apply. We are not responsible for the content of these websites or for the offers, products and services provided by them. We therefore recommend that you carefully read the privacy policy of each website you visit, as this policy may differ from this one.


13. APPLICABLE LAW AND JURISDICTION

These provisions shall be governed by, interpreted and enforced in accordance with Belgian law, which shall be the only applicable law in the event of a dispute.

Any dispute that cannot be settled amicably within a period not exceeding one month from the date of its occurrence, which period may be extended by mutual agreement, may be brought by the most diligent party before the French-speaking Courts and Tribunals of the judicial district of Brussels, which shall have sole jurisdiction.


14. DATE OF ENTRY INTO FORCE

This policy was created and became effective on 20.06.2022. We reserve the right, at our sole discretion, to change, modify, add or remove portions of this policy at any time.